Shipping Policy
Thank you for shopping with Optimal Health Bridge. This Shipping Policy outlines how and when your order will be delivered.
1. Shipping Locations
We currently ship within the United States. For special shipping requests, please contact our support team before placing your order.
2. Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Orders placed after business hours, on weekends, or on holidays will be processed the next business day.
3. Delivery Time
Estimated delivery time is 2–6 business days after the order has been processed.
Please note:
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Delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volumes.
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Business days do not include weekends or public holidays.
4. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (if applicable), allowing you to monitor your shipment.
5. Shipping Delays
While we strive to ensure timely delivery, Optimal Health Bridge is not responsible for delays caused by:
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Incorrect shipping information provided at checkout
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Carrier-related delays
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Weather or unforeseen circumstances
If your order has not arrived within the estimated timeframe, please contact us so we can assist.
6. Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses. Additional shipping fees may apply for reshipment.
7. Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, contact us immediately so we can investigate and assist with a resolution.
8. Contact Information
Optimal Health Bridge
1001 Wilshire Blvd Suite 2107
Los Angeles, CA 90017, USA
Phone/Text: (877) 572-3444
Email: service@ohb3.com
For any shipping-related questions, please reach out to our customer support team.